Условия обслуживания

TERMS OF SERVICE

OVERVIEW

Welcome to LabLAPrint.

The terms “we,” “us,” and “our” refer to LabLAPrint. LabLAPrint operates this website and online store, including all related information, content, features, tools, products, and services offered through the store (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and Services to you.

These Terms of Service (“Terms”) describe your rights and responsibilities when accessing our website, placing an order, uploading artwork, purchasing products, or otherwise using our Services.

By visiting, interacting with, placing an order through, or otherwise using our Services, you agree to these Terms, our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with these Terms, you should not use our Services or place an order.

SECTION 1 — ACCESS AND CUSTOMER ACCOUNTS

By using our Services, you represent that you are legally capable of entering into a binding agreement in your jurisdiction.

When using the Services, you may be asked to provide information including your name, email address, telephone number, billing information, shipping information, and other information necessary to process your order.

You agree that all information you provide is accurate, current, complete, and lawfully provided.

You are responsible for maintaining the security of your customer account and for activity conducted through your account.

Customer accounts are optional unless otherwise stated during checkout.

SECTION 2 — PRODUCTS AND CUSTOM PRINTING

Most LabLAPrint products are custom printed, personalized, configured, or manufactured specifically according to the customer's selections, specifications, quantities, and artwork.

Product descriptions, dimensions, materials, finishes, quantities, production times, and available options are displayed on the applicable product page.

Customers are responsible for reviewing all selections before submitting an order.

We make reasonable efforts to display our products accurately. However, colors and product appearance displayed on a computer, tablet, or mobile device may differ from the final printed product because of differences in monitors, screens, brightness settings, color profiles, printing processes, inks, substrates, and materials.

We do not guarantee an exact visual match between a digital screen and a physical printed product.

Product availability, specifications, materials, pricing, and product options may change without notice.

SECTION 3 — CUSTOMER ARTWORK AND CONTENT

Customers may upload or otherwise provide artwork, logos, photographs, illustrations, text, trademarks, designs, graphics, files, or other content (“Customer Artwork”) for printing or production.

By submitting Customer Artwork to LabLAPrint, you represent and warrant that:

  • You own the Customer Artwork or have all necessary permissions, licenses, and legal rights to use and reproduce it.

  • LabLAPrint's reproduction of the Customer Artwork for your order will not infringe any copyright, trademark, right of publicity, privacy right, or other intellectual property or proprietary right of any third party.

  • The Customer Artwork does not contain unlawful content.

  • You have authority to authorize LabLAPrint to reproduce the Customer Artwork for purposes of completing your order.

You grant LabLAPrint a limited, non-exclusive license to use, reproduce, modify as technically necessary, process, and print Customer Artwork solely as reasonably necessary to produce, fulfill, and administer your order.

LabLAPrint does not claim ownership of Customer Artwork solely because it is uploaded for production.

You are responsible for claims arising from Customer Artwork that you did not have the legal right to reproduce.

LabLAPrint reserves the right to decline or cancel an order that we reasonably believe contains unlawful, infringing, fraudulent, abusive, or otherwise prohibited content.

SECTION 4 — ARTWORK QUALITY AND FILE REQUIREMENTS

Customers are responsible for providing production-ready artwork unless LabLAPrint has specifically agreed to provide design, editing, or artwork preparation services.

Customer-provided artwork should meet the specifications stated on the applicable product page or artwork instructions.

Unless we expressly agree otherwise, LabLAPrint is not responsible for problems contained in customer-provided or customer-approved artwork, including:

  • Spelling or grammatical errors

  • Incorrect names, dates, addresses, phone numbers, or other text

  • Incorrect QR codes or barcodes

  • Low-resolution or pixelated images

  • Incorrect dimensions or proportions

  • Missing or incorrect bleed

  • Improper margins or safe zones

  • Incorrect orientation

  • Missing fonts

  • Incorrect colors

  • Transparency or file-format issues

  • Poor image quality

  • Content or design choices made by the customer

Customers should carefully inspect all artwork before submitting an order.

SECTION 5 — PROOFS AND ARTWORK APPROVAL

When LabLAPrint provides a digital or physical proof for approval, production may not begin until the customer approves the proof.

Customer approval confirms acceptance of the artwork as shown, including layout, text, spelling, dimensions, placement, and other visible elements.

Once a proof has been approved and production has begun, changes may not be possible.

Errors visible in customer-approved artwork or proofs are generally not considered production defects.

Proofs are intended primarily to review content, placement, and layout. Unless expressly stated otherwise, digital proofs do not guarantee an exact color match to the final printed product.

SECTION 6 — COLOR AND PRODUCTION TOLERANCES

Commercial printing involves normal production variations.

Minor variations may occur in:

  • Color

  • Cutting

  • Trimming

  • Placement

  • Alignment

  • Folding

  • Finishing

  • Material

  • Quantity

Colors may also vary between separate print runs of the same design.

Variations that fall within reasonable commercial printing tolerances are not considered manufacturing defects.

If precise color matching is critical, customers should contact LabLAPrint before placing an order to determine whether an appropriate color-matching or proofing service is available.

SECTION 7 — ORDERS

Submitting an order constitutes an offer to purchase the selected products and Services.

LabLAPrint reserves the right to accept, reject, or cancel an order when reasonably necessary, including in cases involving:

  • Pricing or technical errors

  • Fraud concerns

  • Unavailable materials

  • Unsupported artwork

  • Prohibited or unlawful content

  • Production limitations

  • Payment problems

  • Other circumstances preventing reasonable fulfillment

Please review your entire order before submitting it.

This includes:

  • Product

  • Size

  • Quantity

  • Material

  • Finish

  • Artwork

  • Delivery method

  • Shipping address

  • Contact information

Once production begins, modifications or cancellation may no longer be possible.

Our Refund Policy governs cancellations, refunds, replacements, reprints, and claims involving defective or incorrect products.

SECTION 8 — PRICES, FEES, AND TAXES

Prices displayed on the website are stated in U.S. dollars unless otherwise indicated.

Prices and promotions may change without notice.

The price charged will normally be the price displayed when the order is submitted, subject to correction of obvious pricing, technical, or configuration errors.

Applicable sales taxes and shipping charges may be added during checkout.

Any optional upgrades, custom options, or other selected add-ons may increase the price of the order.

You agree to pay the total amount displayed and accepted during checkout.

SECTION 9 — PRODUCTION TIMES

Production time and shipping transit time are separate.

The estimated production or turnaround time for a product may be displayed on the product page or during product configuration.

Production time begins only after LabLAPrint has received everything necessary to produce the order, which may include:

  • Successful payment

  • Complete order information

  • Usable artwork

  • Required customer approval

  • Required proof approval

Delays caused by missing, incomplete, incorrect, or unusable artwork may extend production time.

Large-volume, specialty, or unusually complex orders may also require additional production time.

Business days do not include weekends or U.S. federal holidays.

Production and turnaround times are estimates unless LabLAPrint expressly provides a written guaranteed completion date.

SECTION 10 — SHIPPING AND DELIVERY

Shipping transit time begins after production is complete and the order has been transferred to the shipping carrier.

Selecting faster shipping does not automatically shorten production time unless an expedited production service is separately offered and purchased.

Available shipping methods, estimated transit times, rates, address responsibilities, carrier delays, returned packages, and local pickup procedures are described in our Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise.

LabLAPrint is not responsible for delays caused by circumstances outside our reasonable control, but we will provide reasonable assistance with tracking or carrier inquiries when appropriate.

SECTION 11 — SHIPPING ADDRESS RESPONSIBILITY

Customers are responsible for providing a complete and accurate shipping address.

This includes, when applicable:

  • Recipient name

  • Street address

  • Building or house number

  • Apartment, suite, or unit number

  • City

  • State

  • ZIP code

  • Telephone number

LabLAPrint is not responsible for failed delivery, return-to-sender, rerouting, or additional carrier charges caused by incorrect or incomplete shipping information supplied by the customer.

Additional terms concerning incorrect addresses, returned shipments, and reshipping charges are contained in our Shipping Policy.

SECTION 12 — LOCAL PICKUP

When local pickup is available and selected during checkout, customers must wait until receiving notification that the order is ready for pickup.

An estimated pickup or production time is not the same as confirmation that the order is ready.

Please do not arrive to collect an order until you have received a ready-for-pickup notification.

Pickup orders are subject to the same custom production, artwork, cancellation, and refund policies as shipped orders.

SECTION 13 — RETURNS, REFUNDS, AND CANCELLATIONS

Because most LabLAPrint products are custom made, personalized, or printed specifically for an individual order, they may not be eligible for ordinary returns or exchanges.

Our Refund Policy explains:

  • When an order may be canceled

  • Customer artwork responsibilities

  • Defective or damaged order procedures

  • Incorrect product claims

  • Reprints

  • Replacements

  • Store credit

  • Partial or full refunds when appropriate

Please review our Refund Policy before placing an order.

Nothing in these Terms is intended to eliminate any non-waivable rights or remedies available to consumers under applicable law.

SECTION 14 — CUSTOMER COMMUNICATION

You agree that we may contact you using the email address or telephone number you provide when reasonably necessary to:

  • Confirm your order

  • Request artwork or information

  • Request proof approval

  • Discuss production issues

  • Provide pickup notifications

  • Provide shipping or tracking information

  • Address customer service matters

  • Communicate changes affecting your order

Marketing communications are governed separately by the marketing consent you provide and applicable law.

SECTION 15 — INTELLECTUAL PROPERTY OF LABLAPRINT

The Services and LabLAPrint-owned content, including our trademarks, logos, website text, graphics, designs, photographs, and other materials, are owned by or licensed to LabLAPrint and may be protected by applicable intellectual property laws.

Except as expressly permitted, you may not reproduce, distribute, modify, republish, sell, or commercially exploit LabLAPrint-owned materials without permission.

Customer Artwork remains subject to Section 3 of these Terms.

SECTION 16 — THIRD-PARTY TOOLS AND SERVICES

Our Services may use or provide access to third-party applications, integrations, payment providers, shipping carriers, or other third-party services.

Some third-party services may have their own terms and privacy policies.

LabLAPrint does not control every aspect of third-party services and is not responsible for their independent actions except to the extent required by applicable law.

SECTION 17 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the content, accuracy, availability, security, or business practices of websites operated by third parties.

Access to third-party websites is at your discretion, and you should review their applicable terms and privacy policies.

SECTION 18 — RELATIONSHIP WITH SHOPIFY

LabLAPrint is powered by Shopify, which enables us to provide the Services to you.

However, purchases made from our store are transactions directly between you and LabLAPrint.

Shopify is not the seller of LabLAPrint products and is not responsible for the products or services sold by LabLAPrint.

Your use of certain Shopify-powered features may also be subject to applicable Shopify terms and policies.

SECTION 19 — PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify and other service providers may process certain information as necessary to provide ecommerce, payment, security, analytics, fulfillment, communication, and related services.

Please review our Privacy Policy for additional information.

SECTION 20 — REVIEWS AND FEEDBACK

If you voluntarily submit feedback, suggestions, reviews, photographs, or comments to LabLAPrint, you represent that you have the right to provide that content.

You may not submit content that infringes another person's rights, is unlawful, fraudulent, defamatory, abusive, or misleading.

LabLAPrint may moderate or remove content where reasonably necessary.

Nothing in this section gives LabLAPrint ownership of private customer artwork submitted solely for production.

SECTION 21 — ERRORS AND INACCURACIES

Occasionally, our website may contain typographical errors, pricing errors, inaccurate product information, availability errors, shipping information errors, or other mistakes.

We reserve the right to correct errors and update information.

If a material error affects an order after it has been submitted, we may contact the customer to provide available options, which may include correction or cancellation of the affected order.

SECTION 22 — PROHIBITED USES

You may not use our Services:

  • For unlawful purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property or privacy rights

  • To submit fraudulent or misleading information

  • To transmit malicious software

  • To interfere with the security or operation of the website

  • To engage in unauthorized scraping, automated access, or abuse of the Services

  • To impersonate another person or organization

  • To submit Customer Artwork you do not have the right to reproduce

  • To request production of content that LabLAPrint cannot lawfully produce

We may decline service or restrict access when reasonably necessary to protect our customers, business, systems, or legal rights.

SECTION 23 — DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded under applicable law.

SECTION 24 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, LabLAPrint and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services or products purchased through the Services.

This may include, where legally permitted, lost profits, lost revenue, loss of data, or other consequential business losses.

Any limitation contained in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms limits liability that cannot legally be limited or excluded.

SECTION 25 — INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold harmless LabLAPrint from third-party claims, losses, or reasonable costs arising from:

  • Your violation of these Terms

  • Your unlawful use of the Services

  • Customer Artwork that infringes another person's intellectual property or other legal rights

  • Your violation of applicable law

This provision does not apply to the extent a claim results from LabLAPrint's own conduct for which liability cannot lawfully be excluded.

SECTION 26 — TERMINATION

We may suspend or terminate access to the Services where reasonably necessary because of fraud, unlawful activity, abuse, security concerns, material violation of these Terms, or other legitimate business or legal reasons.

Termination does not eliminate obligations arising from orders or transactions that occurred before termination.

Sections intended by their nature to survive termination will remain effective.

SECTION 27 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 28 — WAIVER AND ENTIRE AGREEMENT

Failure to enforce a provision of these Terms does not waive our right to enforce that provision later.

These Terms, together with policies incorporated or referenced herein, constitute the agreement governing your use of the Services and purchases from LabLAPrint.

SECTION 29 — ASSIGNMENT

You may not assign your rights or obligations under these Terms without our prior written consent where consent is legally permitted to be required.

LabLAPrint may assign its rights or obligations as part of a lawful sale, reorganization, transfer, or other business transaction.

SECTION 30 — GOVERNING LAW

These Terms and transactions with LabLAPrint are governed by applicable United States federal law and the laws of the State of California, without limiting any consumer protection rights that apply under mandatory law.

Any dispute concerning these Terms will be handled in accordance with applicable law and applicable jurisdiction and venue requirements.

SECTION 31 — CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be posted on our website.

Changes will apply prospectively from their effective date unless applicable law requires otherwise.

Material changes will be communicated when required by law.

SECTION 32 — CONTACT INFORMATION

Questions regarding these Terms, your order, artwork requirements, production, shipping, or other customer service matters may be sent to:

LabLAPrint

Email: support@lablaprint.com