Refund & Cancellation Policy

At LabLAPrint, most products are custom printed and made to order according to the specifications, options, quantities, and artwork provided or approved by the customer.

Custom and Made-to-Order Products

Because our products are produced specifically for each customer, custom and personalized products are considered final sale once production has begun.

We do not accept returns, exchanges, or refunds for:

• Change of mind

• Incorrect size, quantity, material, finish, or product option selected by the customer

• Spelling, grammatical, design, layout, or content errors contained in customer-provided artwork

• Low-resolution, blurry, pixelated, or otherwise poor-quality customer-provided artwork

• Incorrect artwork dimensions, proportions, bleed, margins, or file setup provided by the customer

• Customer-approved artwork or proofs

• Minor color variations that fall within normal commercial printing tolerances

• Differences between colors displayed on a computer or mobile screen and the final printed product

Customers are responsible for reviewing all product selections, quantities, dimensions, uploaded files, text, spelling, and other order details before submitting an order.

Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@lablaprint.com.

An order may be canceled only if production has not yet begun.

Once printing, cutting, finishing, preparation, or other production work has started, the order cannot be canceled and is not eligible for a refund.

Submitting a cancellation request does not guarantee that an order can be canceled. We will confirm whether production has already started.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, contains a manufacturing defect, or LabLAPrint produced an item that does not match the specifications of your confirmed order, please contact us within 7 days of delivery at support@lablaprint.com.

Please include:

• Your order number

• A description of the problem

• Clear photographs showing the issue

• Photographs of the packaging if the order was damaged during delivery

We will review the claim and determine the appropriate resolution based on the circumstances.

Approved resolutions may include:

• Reprinting the affected items

• Replacement of the affected items

• Store credit

• Partial refund

• Full refund

LabLAPrint reserves the right to determine the appropriate remedy after reviewing the circumstances of each claim.

Customer-Provided Artwork

LabLAPrint prints based on the files and information submitted or approved by the customer.

Unless LabLAPrint has specifically agreed to provide design or proofreading services, we are not responsible for errors contained in customer-provided or customer-approved artwork, including spelling, grammar, dates, telephone numbers, addresses, QR codes, images, colors, layout, resolution, dimensions, or other content.

Customers should carefully review all artwork before submitting an order for production.

Color and Production Variations

Colors displayed on monitors, phones, and other digital devices may differ from printed colors.

Small variations in color, cutting, placement, alignment, and finishing can occur during commercial printing and are not considered defects when they fall within normal production tolerances.

Questions

If you are unsure about artwork requirements, product specifications, quantities, materials, or any other order details, please contact us before placing your order.

Email: support@lablaprint.com