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Shipping Policy
Thank you for choosing LabLAPrint. Please review the following information regarding production times, shipping, delivery, and local pickup before placing your order.
Production Time
Most LabLAPrint products are custom printed and made to order.
Production time is separate from shipping transit time. The estimated production or turnaround time for each product is displayed on the product page or during product selection.
Production begins after we receive all information, artwork, files, and approvals required to complete your order.
Business days do not include weekends or U.S. federal holidays.
Shipping Methods
We currently offer the following shipping options within the United States:
Standard Shipping
Estimated transit time: 5–8 business days after production is complete.
Shipping rates vary based on order value and are displayed at checkout.
Rush Shipping
Estimated transit time: 3–5 business days after production is complete.
Current rate: $24.99
Express Shipping
Estimated transit time: 1–2 business days after production is complete.
Current rate: $49.99
Shipping times shown above are carrier transit estimates and begin only after your order has completed production and has been transferred to the shipping carrier.
Selecting Rush or Express Shipping does not shorten the production time unless a separate expedited production service is specifically offered and purchased.
Estimated Delivery Dates
Any estimated delivery date shown at checkout is an estimate and is not a guaranteed delivery date.
Carrier delays caused by weather, holidays, transportation disruptions, service interruptions, or other circumstances outside LabLAPrint's reasonable control may affect delivery times.
Local Pickup
Free local pickup is available at our LabLAPrint pickup location.
Customers will receive an email notification when their order is ready for pickup.
Please do not arrive for pickup until you have received the “Your order is ready for pickup” notification.
Pickup preparation time may vary depending on the product and production requirements.
Shipping Address Responsibility
Customers are responsible for providing a complete and accurate shipping address when placing an order.
Before submitting your order, please verify:
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Recipient's full name
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Street address
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House or building number
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Apartment, suite, or unit number, when applicable
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City
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State
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ZIP code
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Telephone number
LabLAPrint is not responsible for delivery delays, failed deliveries, returned packages, or packages that cannot be delivered because the customer provided an incorrect, incomplete, outdated, or undeliverable shipping address.
This includes, but is not limited to:
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Incorrect street or house number
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Missing apartment, suite, or unit number
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Incorrect apartment or unit number
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Incorrect city
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Incorrect state
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Incorrect ZIP code
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Incomplete recipient information
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An address where the recipient no longer resides or receives packages
If a package cannot be delivered or is returned to LabLAPrint because of incorrect or incomplete shipping information supplied by the customer, the original order price and original shipping charges are not refundable solely because of that address error.
If the package is returned to LabLAPrint and the customer requests reshipment, the customer is responsible for any additional shipping, address-correction, rerouting, return-to-sender, or reshipment charges.
If you notice an address error after placing your order, contact us immediately at support@lablaprint.com.
We will make reasonable efforts to correct the address before shipment, but we cannot guarantee that an address can be changed after an order has entered the shipping process or has been transferred to the carrier.
Carrier Delays
Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's operations and service conditions.
LabLAPrint is not responsible for reasonable carrier delays that occur after the package has been accepted by the carrier.
We will, however, assist customers when reasonably possible with tracking information or carrier inquiries.
Lost or Damaged Packages
If tracking indicates that a package is lost or if your order arrives damaged, contact us at support@lablaprint.com with your order number and relevant photographs or tracking information.
We will review the circumstances and, when appropriate, assist with a carrier claim or determine another appropriate resolution.
A package being marked “Delivered” by the carrier does not automatically establish that LabLAPrint caused a subsequent loss or theft. Customers should first check the delivery location, household members, neighbors, building management, and the carrier's tracking information.
Returned Packages
Packages returned to LabLAPrint because they were refused, unclaimed, or addressed incorrectly may require additional shipping charges before they can be sent again.
Custom printed products are not automatically eligible for a refund simply because a shipment was returned to sender.
Contact
Questions regarding shipping or delivery should be sent to: